Remote Infrastructure Management

Virtu Technologies' Remote monitoring and Management services makes your IT costs more predictable and reliable, reduces risk to your data and IT assets, and frees up your resources so you can focus entirely on your core business activities.

Many studies have shown that the average small-to-medium sized business loses thousands of dollars a year to network downtime.

Features

Virtu Technologies delivers proactive managed services that keep your network up and running at optimal effectiveness and efficiency, with superior network performance, security, and reliability—all at an affordable price.

Monitoring and Alerting

  • Virtu will proactively monitor your network and remotely address potential points of failure before they become critical
  • When a site visit is required, automatic alerts guarantee a rapid response time
  • Problems will often be resolved before you’re even aware that they are occurring

Security Assurance

  • Extensive reporting gives you a bird’s-eye view of your entire network’s security
  • Alerts on attempted network access by unauthorized users
  • Ban high-bandwidth interactive games or illegal peer-to-peer file sharing applications that monopolize business resources and often introduce viruses and Spyware
  • Patch inventory ensures your operating systems are up-to-date and not exposed to vulnerabilities

Asset Management

  • Up-to-date hardware, software and patch information
  • Can be used for insurance claims in case of flood, fire or theft

Preventative Maintenance

  • Virtu minimizes disruptions to your work environment by resolving issues proactively
  • Deep, remote visibility into the health and performance of your IT assets allows us to diagnose problems faster than ever

Reporting

  • You’ll get comprehensive, graphical reports emailed automatically every month
  • Simplifies capacity management and upgrade planning

Quarterly Business Reviews

  • We’ll meet every quarter to discuss the overall health and performance of your IT assets and ways to get the most out of your investments
  • Extensive data about your IT will support more accurate budget forecasting

How we do IT?

What is our Value Proposition?

Feature

Benefit

Value

24 x 7 Monitoring and Alerting

We'll identify IT issues much faster—often before you experience problems—and address them proactively.

You'll see a reduced cost of downtime, and minimize the resulting lost opportunities, lost productivity, and service costs.

Asset Management

You'll get accurate, up-to-date asset and warranty tracking for insurance or taxation purposes.

You'll save money with better asset life-cycle management, and you'll never pay twice for maintenance.

Security Assurance

Protect your assets and data with round-the-clock protection from virus, malware and other attacks; achieve regulatory compliance with legislation relevant to your industry.

You'll reduce downtime and its associated costs, while increasing customer confidence.

Preventative Maintenance

Lengthen the lifespan of your assets and minimize technology problems that reduce productivity.

Your team can get more done, and you'll reduce expenditures on emergency repairs.

Reports

You'll always know exactly what's going on in your network, and be able to identify and analyze pending issues.

You'll be able to optimize every dollar you spend on IT based on accurate, detailed data.

Quarterly Business Reviews

An opportunity to prioritize projects, plan budgets, and discuss solution optimizations

You'll be able to conduct more accurate budget forecasting based on the facts.
The Do-IT-Yourself Scenario Vs The Virtu RIM Scenario

The Do-IT-Yourself Scenario

  • An IT problem occurs.
  • You discover the problem.
  • Team member sets aside core business tasks and begins investigating and researching the problem.
  • Best case: Problem is diagnosed accurately and resolved promptly on first attempt.

Worst case: Problem requires multiple attempts at diagnosis and resolution; parts or external services must be ordered.

  • Problem is resolved.

    RESULTS

  • If the best case unfolds, one or more resources are taken off core business activities for partial or full duration of problem diagnosis and resolution, resulting in loss of productivity.
  • If the worst case unfolds, significantly more time is required to resolve the issue, resulting in more lost productivity on core business activities.
  • In the worst case, additional, unplanned expenses are incurred, including the costs of downtime, such as lost productivity and lost opportunities.

The Virtu RIM Scenario

  • Virtu is alerted before or as the problem occurs because best practices 24 x 7 x 365 monitoring and alerting is in place.
  • Virtu instantly and accurately diagnoses problem in the Service Center.
  • Virtu conducts rapid remote remediation from the Service Center and resolves the problem.

Virtu gives you comprehensive reports every month and quarter to show work performed, identify issues, and support optimized IT budgeting.

RESULTS

  • You get the right technology expert on the job from the start, with fast, reliable resolution
  • Your team stays focused on core business activities
  • Many issues are detected and resolved proactively before you even notice
  • Downtime is significantly reduced or even eliminated, no more costly surprises

To discuss how Virtu’s remote infrastructure monitoring services can benefit your business today, and to discuss if RIM is appropriate for your own business needs, please contact us via this simple form or call us at +91 (44) 4214 0293.